Unable to Login to store

[Sharpnshinyknives]

Hey Bryan, I am unable to login to my store on my IPad. My wife is able to get on her laptop, which is not an Apple product.
I responded to an offer just 20 minutes before this problem and had no issues. I was trying to list some new items for the store and it sent me to a login screen. I enter the username and password and I get a pop up window that says “ success you have logged in” but I can’t get anywhere from there except to the forums. The blank login prompts are there again asking for user name and password, even thought it says I am logged in. It’s an endless loop of these things over and over.
I have turned off my IPad and back on. I have logged out and tried again. I have shut down the window and opened a new window and tried again. That’s all I have in my bag of tricks. Any help would be appreciated.
Thanks,
Mark

[Bryan]

Hi Mark,

Can you scroll to the bottom of the forum page and click the "Delete Cookies" link and see if that helps?

If you can't find it, let me know and I'll try to get a screenshot posted asap.

If you find it, click it and still have issues, please let me know that, too.

[Sharpnshinyknives]

Hi Mark,

Can you scroll to the bottom of the forum page and click the "Delete Cookies" link and see if that helps?

If you can't find it, let me know and I'll try to get a screenshot posted asap.

If you find it, click it and still have issues, please let me know that, too.

Thanks Bryan that worked for now. Much appreciated .

[Bryan]

Let me know if this happens again. Do you know if you were you getting a "too many login attempts" error message anywhere in the fracas?

[Sharpnshinyknives]

I thought that would pop up but it didn’t. Probably because I got the message that I successfully logged in when I actually hadn’t. Seems to be working fine now. Thank you again.