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Great Eastern Knives Back From Repair

Posted: Mon Apr 30, 2007 5:02 pm
by Hukk
I just got my first 2 Great Easterns back from the repairs. I will take pictures tonight, when my camera charges up. Found it right where I left it. :oops:
Let me say these 2 knives in no way shape or form reseble the 2 knives I sent out. These are excellent knives. Fit and finish are excellent, blades line up centered, walk and talk, all is there. I can tell they replaced the blades, if you saw the first pictures you'd know they were throw aways, to much work needed to save those. I'm quite impressed, these are knives one would expect to pay more than $75.00 for.
I'm one happy customer, blades are sharp, snap into the half stop position and snap open. These knives are EXACTLY what you would want. Even though I have others, they did make me think wow! ::tu:: ::tu::

I did notice that the sending adress was from Bill Howard. Anyone else get one from him?

Posted: Mon Apr 30, 2007 5:14 pm
by MITCH RAPP
8) Hukk; That's great news. Perhaps GEC is going to be a first class

Knife Company after all! ::tu::

Posted: Mon Apr 30, 2007 10:09 pm
by Gunsmoke47
Hey Hukk, so glad the returned knives came back exemplary for you. I am an older Case collecter but I really have been wanting to get into some newer brand American knives. I have been watching the GEC threads on this forum with great interest. As I don't own one yet I certainly can't make my own intelligent decision. We can only hope that this company will get to the point where you don't have to send a knife back to get the quality you pay for in the beginning. To send them back to you totally revamped and in fine condition is at least making an effort towards customer satisfaction. Thanks for the update, Kelley

Posted: Tue May 01, 2007 1:19 am
by Bear Claw Chris Lappe
As someone who is mailing one back to them this week for a few "problems", I'm glad to hear your positive report of their customer service!

Thanks!

Posted: Tue May 01, 2007 2:03 am
by Hukk
Bear Claw Chris Lappe wrote:As someone who is mailing one back to them this week for a few "problems", I'm glad to hear your positive report of their customer service!

Thanks!
I plan on calling them tomorrow and to deliver my personal thanks. I do think they are a classy bunch, but hey, they are new, they did not have the large pool of talent that was available to Canal Street. They are the true start up from scatch. All things considered, I think they are a success in spite of the few bad knives that were sent out. It takes a lot of balls to do what they are doing in America in this day and age. I think I'm pickier than most since I do make, repair and modify knives as well as make sheaths. Because I work with knives and I'm hard on myself, it does carry over into collecting and I try to be careful I don't get down on a new company nor to soft because they are new and American. Must keep everything in proper context.
Good luck with yours, I hope they do as well with yours as they did with mine.

Posted: Tue May 01, 2007 12:53 pm
by rosconey
btw-what was the turn around time for service ?

Posted: Tue May 01, 2007 5:37 pm
by Hukk
Here is a link to see what they started with, I think of these knives as a worst case scenario and the reworked knives are what I would expect from GEC.
http://www.allaboutpocketknives.com/kni ... php?t=3507

I sent the knives out on March 29 and Bill Howard looked at my knives on Saturday March 31. That means they should have been available for rework on April 2, I do not know what day they started. I got them back on the morning of April 30, so turn around was 1 month including shipping. They used UPS or Fed Ex (I forget because I had some knife making supplies on my doorstep that day also). ( :lol: You guys that know me, know memory is not my strong point ::doh:: ). It takes 5 days to go across country by either of these shippers. GEC being a true start up more than likely does not yet have a rework procedure in place. Rework is very costly and slows down the manufacturing processes.
1 month is very good for a start up company, I say that because I spent a couple decades doing QC work and understand manufacturing, rework and QC extremely well and I did do this work under one start up company. I also bring it up not to defend GEC, but share with you a small bit of the complexities of what I know in the manufacturing world. The complexities of any start up are ten fold, not everyone is sure of their complete roles yet and they are developing along the way. QC is QC, same techniques and procedures, doesn't matter what industry it's in, just a couple slight modifications and away you go.
Well, enough of my ::blah:: ::blah:: you want to see the pictures.

The only thing I see is that the red jigged bone is different on the front vs. the back. One pin looks a little sunken, it is in a groove. Same for the Horsecut, just not as noticeable.

You can still see some very small cuts from the jigging into the bolster. This is definitely from the buffer. I took my big 1 HP 10 inch 1725 RPM buffer and did a test over the weekend. I bought some wormgroove last week and attached a left over piece on an old bolster and was able to duplicate the same thing.

A buffer at 1725 RPM (Figures from K&G catalog)
6 inch wheel turns at 2750 (Feet of wheel surface passing over work per minute) Not RPM (these are the worn out wheels shown in the picture)
8 inch wheel turns at 3650 (Feet of wheel surface passing over work per minute) Not RPM
10 inch wheel turns at 5475 (Feet of wheel surface passing over work per minute) Not RPM
The 10 inch wheel gave some pretty big cuts even with a loose Muslin wheel.
I called this morning and They were glad to hear some positive feedback from a customer, usually they don't hear back.

Posted: Tue May 01, 2007 5:42 pm
by Hukk
I should also mention that I ran my fingers up and down, across the shield and pins and felt no snag. Tried it with a cloth and got the same results. ::tu:: ::tu::

Posted: Thu May 03, 2007 5:48 pm
by singin46
Sounds like you got it all just right there Hukk. Well fellas I bit on the Rogers green tea 73 GEC, from our good buddy Bill, that knife spoke to me and said, YOU WILL OWN ONE AND I AM IT. :shock: You guys have been tormenting me for toooo long man. I blame Jonet, johnnierotten,
Sunburst, Bryan, Hukk, Bill and a host of others. ::tounge::

Singin46 :mrgreen:

Posted: Thu May 03, 2007 6:00 pm
by jonet143
it ain't my fault, i ordered one of each! i am on a slippery slope! :shock:

Posted: Thu May 03, 2007 6:15 pm
by singin46
:lol: :lol: Man we are soo messed up, Johnnie I just ordered the Tobacoo
Oh man, make it stop, NOT.

Slobberin46 ::drool:: :lol:

Posted: Thu May 03, 2007 6:19 pm
by singin46
Those knives are just too great lookin man. :shock:
They look like they were made in 1910.

Singin46

Posted: Thu May 03, 2007 7:05 pm
by Hukk
Yep, I ordered both also. ::tu:: ::tu::

Posted: Thu May 03, 2007 7:28 pm
by singin46
Well thats what I thought Hukk, at least we all have the same curse, addiction, habit, passion, you know......problem :lol:

Singin46

Posted: Thu May 03, 2007 7:52 pm
by Hukk
singin46 wrote:Well thats what I thought Hukk, at least we all have the same curse, addiction, habit, passion, you know......problem :lol:

Singin46
Yeah, I need to buy a bigger safe. Or 1 for the guns and another for the knives. That way I can pick up a few more rifles. ::ds::