Schatt and Morgan warranty?

The Queen Cutlery Company has been manufacturing knives in Titusville Pennsylvania for over 100 years. The company opened its factory in 1902 and continues to produce knives in the same way now as they did in their earliest years.
doormann
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Schatt and Morgan warranty?

Postby doormann » Mon Jul 23, 2018 11:56 pm

I purchased a Schatt and Morgan Express, this is the knife patterned after the Kabar Grizzly. Unfortunately the knife has a hair trigger and will even open on its own sometimes. My question is where do I send the knife for warranty work? Thanks in advance for any info you guys can give me.

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Railsplitter
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Re: Schatt and Morgan warranty?

Postby Railsplitter » Tue Jul 24, 2018 12:00 am

I could be wrong but I think you have no recourse. I'm sure you are aware that Queen went out of business in January.

You might be able to have someone repair it but warranty work? Not so much.
Rick T.
My Uncle owns a Red Barchetta.

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Mumbleypeg
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Re: Schatt and Morgan warranty?

Postby Mumbleypeg » Tue Jul 24, 2018 12:05 am

Unfortunately the same place you send products made by other bankrupt companies - to a repair shop where you have it fixed on your nickel. ::tear::

There's a few members here who repair automatics. Muskrat Man and Bill DeShivs are a couple, there are probably others. You might contact them and see what they say about cost to repair.

Not the answer you wanted I'm sure, but Queen is gone. Just be glad they didn't have it when they shut their doors - somewhere I saw someone had sent them a knife for repair and couldn't get it back. ::hmm::

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kennedy knives
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Re: Schatt and Morgan warranty?

Postby kennedy knives » Tue Jul 24, 2018 12:08 am

doormann wrote:I purchased a Schatt and Morgan Express, this is the knife patterned after the Kabar Grizzly. Unfortunately the knife has a hair trigger and will even open on its own sometimes. My question is where do I send the knife for warranty work? Thanks in advance for any info you guys can give me.

I would hope the dealer you bought it from should be able to help? ::tu:: If not one of the repair guy's on AAPK my be able to fix it. Try Gary Claxon I believe he's on here Does great work

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Re: Schatt and Morgan warranty?

Postby edge213 » Tue Jul 24, 2018 1:16 am

It's a shame that you can't get this repaired at the cost of the Daniels family Cutlery.
Ryan Daniels is setting up at knife shows still selling NIB Queen knives.
Doesn't seem right.
David
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Re: Schatt and Morgan warranty?

Postby Gunsil » Tue Jul 24, 2018 2:10 am

I hate to say this, but when those knives came out the quality was quite poor. One dealer I know ordered a couple dozen and sent most of them back due to quality issues.

doormann
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Re: Schatt and Morgan warranty?

Postby doormann » Tue Jul 24, 2018 3:30 am

Thanks for the info gentlemen, your right that is what I wanted to hear... It isn’t a bad knife but it needs help.

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Re: Schatt and Morgan warranty?

Postby TwoFlowersLuggage » Tue Jul 24, 2018 3:58 am

Even if there was some sort of warranty repair available, I wouldn't send my property to a company that has ceased operations and declared bankruptcy.
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Re: Schatt and Morgan warranty?

Postby Onearmbladejunkie » Fri Mar 22, 2019 7:52 pm

THERE IS A BLADESMITH THAT DOES KNIFE REPAIR ON FACE-BOOK !


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