Case repair

[Meigscl]

I have several old case knives including an old tested coke bottle that is missing a back handle.
Does anyone know if case would replace the handle? Also should I have them repaired or will it really kill the value?

I even have a stag trapper that needs a new blade and wondered if I should have Case add a blade? I will probably see them once they are repaired or do you think I should sell as is ?

[Old Hunter]

Unless they are very rare knives I would think their value is already "ruined" as far as collectible status. Repaired they have value as good quality pocket knives. I would cast my vote for repairing them.

PS Fair Warning - my brain thinks in terms of function, not in terms of what is collectible unless it is like new.

[Elvis]

The factory will repair a knife only if it can be done with current production parts. The most "bang for your buck" would be to have them restored if their condition warrants it and parts can be found. Pictures in the "Knife Repair and Restoration" catagory might get you some results.
.

[Meigscl]

After talking to Case via email, I may not have them repaired. Parts are cheap. Handles $5.00 each, blades are only $4 , but the kicker was $15 for each knife they touch labor and the $7.50 shipping charge.

[jacklynn42]

I don't think you've checked around lately, because excepting $7.50 postage, those prices from Case seem to be very reasonable. Even with the postage, you are only talking $30.00 per knife. If they are'nt worth that, I'd say junk'em!!!

[Meigscl]

I do think the parts/shipping are reasonable, but I would think they could throw in or reduce the labor cost per knife as a customer service. If I pay $65 for a knife that the bone handle falls off the first time it is dropped, I do not want the company to charge $15 labor just to replace something they made to thin. The handle repair would be half the cost of the knife new one all is added. Case knows this and that is why they charge enough for it to not be worth sending back. Kershaw, Buck, Puma, etc... all still stand behind their products...

I have tons of case knives , but lately I feel that if you buy a Case you are just buying a handle. Quality is about the same as cheap throw aways. This is why China is jumping on the knife bandwagon and US companies are selling out. (just my 2 cents)

[knifeaholic]

I do think the parts/shipping are reasonable, but I would think they could throw in or reduce the labor cost per knife as a customer service. If I pay $65 for a knife that the bone handle falls off the first time it is dropped, I do not want the company to charge $15 labor just to replace something they made to thin. The handle repair would be half the cost of the knife new one all is added. Case knows this and that is why they charge enough for it to not be worth sending back. Kershaw, Buck, Puma, etc... all still stand behind their products...

I have tons of case knives , but lately I feel that if you buy a Case you are just buying a handle. Quality is about the same as cheap throw aways. This is why China is jumping on the knife bandwagon and US companies are selling out. (just my 2 cents)

Sounds like you have a legitimate WARRANTY problem, which Case will repair or replace at NO CHARGE...charges for repairs are for non-warranty repairs.

[tjmurphy]

I don't think that dropping the knife would constitute a manufacturer's problem.

[Elvis]

I don't think that dropping the knife would constitute a manufacturer's problem.

You might not think so Tom, but I've seen them repair worse for free.