Need help placing an order (new here)

[CoreyWD86]

Hello all. I've been creeping the forums for years. Learning and just taking in the knowledge. I've decided to sign up and become a member pf this great place.
I've added a knife to my cart and went to pay. I typed in my address and click next. But when it comes to payment I get a blank screen and it times out and shopping cart goes empty. It's happened to any and every item I've placed in cart. I've tried to search forums for help but not having any luck. Any ideas? Thank you

[bestgear]

Any ideas? Thank you

to AAPK, we're glad you decided to step out from behind the trees Since you indicate you've been browsing AAPK in the past, it could be that the device your using to access AAPK has cached an older version of our software and that it's causing the issue you are experiencing. I would recommend clearing your cache (browsing history) and deleting all cookies on the device and browser you are using to access AAPK. In many cases, that has rectified situations similar to the one that you are experiencing.

You'll need to login again to AAPK but that should hopefully allow your purchase to proceed. Please report back!

[CoreyWD86]

Thank you for the welcome bestgear. I tried your advice but still no luck. I tried my. Tablet and no go either. Does the sitte allow me to use a Canadian address for shipping?

[Bryan]

Hi Corey,

AAPK sellers have the ability to set their own shipping terms. The most commonly used option, and the default if unchanged, is to accept orders only with U.S. shipping addresses through the AAPK store checkout system.

That said, many sellers are still willing to ship outside the U.S., even if their settings don’t reflect that. In those cases, it’s best to contact the seller directly to confirm and make arrangements. This allows them to provide an accurate shipping cost and work out any other necessary details.

We do plan to improve the process for international orders in the future, but for now, it’s a bit clunky, and most sellers stick with the default U.S.only option.

Hope this helps.

Best,
Bryan

[CoreyWD86]

Thank you for the reply Bryan. I have contacted the seller via forums. I will await their reply and go from there. I will update when contact is made.

[CoreyWD86]

Update: made contact with seller. Unfortunately he no longer does business internationally. It's unfortunate to because the knife I wanted is allowed here but I guess to many none deliveries has discouraged many sellers here .