All About Pocket Knives

In mid November I purchased four knives from Smoky Mountain Knife Works, I thought my order was sufficient to qualify for the free Kershaw Tension in my order. After I placed the order, I realized that I was a couple dollars short of the qualification for the Black Friday "Free Gifts" so I placed one more order to put me over the top. However, on my order receipt my freebie was not included. So I assumed it had to be on one order and not a combined order.
I was going to just let it go, but I emailed smkw and advised them of my mistake. The very next day I received an email from Ms. Shelly Sarnette, customer service rep. from smkw, she agreed with me that the order had to be on the same order. However, she was going to send me the promotional Kershaw knife anyway.
Four days later I received my order (Free Priority Mail) but the Kershaw was not included in the package. Believing that it was just a inner communication error, I let it go being that it was my mistake anyway.
The next day, I received another prepaid Priority Mail package. Yes, it was my Kershaw Tension. (Pictured below)
Thank you Ms. Sarnette.

Looks like a capable knife, and you sure can't beat the price !

philco wrote: ↑Tue Jan 28, 2020 5:30 am Looks like a capable knife, and you sure can't beat the price !

I agree Phil.
SMKW really went out of their way to send it Priority Mail the very next day.

John

Good service is always nice isn't it?

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Mike

Cool Dan! That's first class customer service! And a very nice knife!

Good deal Ms. Sarnette & SMKW!!! Makes me want to become new customer!

Tom

Edit:
I just visited their shop. Unfortunately for me, they don't ship outside the US.

I found this.:

"Our website does not ship outside the United States and it's territories, for Canadian customers please call us at 1-800-251-9306 to place your order. "

TPK wrote: ↑Tue Jan 28, 2020 5:40 pm I just visited their shop. Unfortunately for me, they don't ship outside the US.

GP Knives ships to Germany Tom. I know this because I just called and asked them. GP Knives is a very good company. Very professional as far as my dealings with them. They also sell vintage Case. https://www.gpknives.com/

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Mike

XX Case XX wrote: ↑Tue Jan 28, 2020 7:16 pm

TPK wrote: ↑Tue Jan 28, 2020 5:40 pm I just visited their shop. Unfortunately for me, they don't ship outside the US.

GP Knives ships to Germany Tom. I know this because I just called and asked them. GP Knives is a very good company. Very professional as far as my dealings with them. They also sell vintage Case. https://www.gpknives.com/

______________
Mike

Cool! Thanks Mike!
I'll check them out right away!

Great knife at the best price, Dan! I have his twin bro. . I haven't opened mine yet, let me know how yours performs if you get 'er out.

Looks like a performer! G-10 is perfect for a hard use knife as a handle material. My only Kershaw for many years was a Filter, which is a part of the even cheaper "Own It" series of Chinese-made folders. While it will be going with the rest of my Kershaws for sharpening, I just don't use it much because it is heavy. Even heavier than the American-made Onion design folders; Chive, Leek, and Scallion.

1967redrider wrote: ↑Tue Jan 28, 2020 11:30 pm Great knife at the best price, Dan! I have his twin bro. . I haven't opened mine yet, let me know how yours performs if you get 'er out.

Sorry for the late response redrider.
Kershaw Tension is still in original packaging and just staring at me.

Old Folder wrote: ↑Thu Feb 06, 2020 10:22 pm

1967redrider wrote: ↑Tue Jan 28, 2020 11:30 pm Great knife at the best price, Dan! I have his twin bro. . I haven't opened mine yet, let me know how yours performs if you get 'er out.

Sorry for the late response redrider.
Kershaw Tension is still in original packaging and just staring at me.

Sounds like you need to do something about that!

Old Folder wrote: ↑Thu Feb 06, 2020 10:22 pm

1967redrider wrote: ↑Tue Jan 28, 2020 11:30 pm Great knife at the best price, Dan! I have his twin bro. . I haven't opened mine yet, let me know how yours performs if you get 'er out.

Sorry for the late response redrider.
Kershaw Tension is still in original packaging and just staring at me.

Sooo.. Did ya free it and use it???
John

I had mine out, need to compare it to the Zero Tolerance knives I have just for the fun of it.

jmh58 wrote: ↑Mon Aug 31, 2020 12:23 pm

Old Folder wrote: ↑Thu Feb 06, 2020 10:22 pm

1967redrider wrote: ↑Tue Jan 28, 2020 11:30 pm Great knife at the best price, Dan! I have his twin bro. . I haven't opened mine yet, let me know how yours performs if you get 'er out.

Sorry for the late response redrider.
Kershaw Tension is still in original packaging and just staring at me.

Sooo.. Did ya free it and use it???
John

Not yet John.
The Kershaw Tension is still in its factory wrap, just twiddling its thumbs at me.