Case Warranty Valid for Broken Spring?
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Bill-in-Texas
- Posts: 221
- Joined: Thu Oct 27, 2011 1:30 pm
Case Warranty Valid for Broken Spring?
Hello...
I've got a 087PE Stockman ('65-'69 vintage) that apparently has a broken spring. The main blade won't close completely. When opened, it feels like it's not under tension. I can't see any sign of a break from the outside but, something is clearly fouled up.
Anyone have experience with the Case warranty department for this kind of repair?
I welcome & appreciate all suggestions and insight!
-Bill
I've got a 087PE Stockman ('65-'69 vintage) that apparently has a broken spring. The main blade won't close completely. When opened, it feels like it's not under tension. I can't see any sign of a break from the outside but, something is clearly fouled up.
Anyone have experience with the Case warranty department for this kind of repair?
I welcome & appreciate all suggestions and insight!
-Bill
- IMBand
- Posts: 2915
- Joined: Mon May 16, 2011 5:12 pm
- Location: S.E. Alaska
Re: Case Warranty Valid for Broken Spring?
Send it in. Seems like I only hear good things about the Case Warranty Center. Be sure to specifiy wether newer parts are acceptable to you in your note. I sent one knife in with a bad blade and they replaced it with a newer one and that was perfectly OK on that knife, it came back looking and operating as new.....no charge.
IM

IM
AAPK #6581
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knifeaholic
- Gold Tier

- Posts: 5599
- Joined: Fri Feb 03, 2006 3:41 am
- Location: Central Massachusetts
Re: Case Warranty Valid for Broken Spring?
In my experience with Case repairs, a broken backspring is ALWAYS covered under warranty. Case will most likely replace the knife rather than replace the spring though, since most of their tooling has changed since that era. But for the 087 pattern I do not know that for a fact.
From what you have described though, it may be a worn out tang not a broken backspring. That would no be covered under warranty.
From what you have described though, it may be a worn out tang not a broken backspring. That would no be covered under warranty.
Steve Pfeiffer, author of Collecting Case Knives: Identification and Price Guide published by Krause Publications.
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Bill-in-Texas
- Posts: 221
- Joined: Thu Oct 27, 2011 1:30 pm
Re: Case Warranty Valid for Broken Spring?
IM, that's good to know they've got a good warranty; I'm definitely sending it in.
You may be right. The blades are full and unsharpened since the factory but, that doesn't preclude a worn-down tang. I'm really not sure. I suspect you are correct since the backspring is solid, showing no sign of being broken. It is, however, slightly more sunken than the backspring for the spey & pen blades (which have strong snap).
It would be a shame to relegate this one to a drawer; it's got nice, uncracked, dark Rogers redbone handles.
It's worth a shot... It's going out tomorrow!
-Thanks for the responses!
Knifeaholic,knifeaholic wrote:...From what you have described though, it may be a worn out tang not a broken backspring. That would no be covered under warranty.
You may be right. The blades are full and unsharpened since the factory but, that doesn't preclude a worn-down tang. I'm really not sure. I suspect you are correct since the backspring is solid, showing no sign of being broken. It is, however, slightly more sunken than the backspring for the spey & pen blades (which have strong snap).
It would be a shame to relegate this one to a drawer; it's got nice, uncracked, dark Rogers redbone handles.
It's worth a shot... It's going out tomorrow!
-Thanks for the responses!
- Cutty
- Posts: 3031
- Joined: Sat Feb 18, 2012 3:15 pm
- Location: N. Georgia
Re: Case Warranty Valid for Broken Spring?
Bill
If you want the knife back rather than a current stock replacement, wether they can fix it or not, you need to add a note and they will contact you. Put your phone # and e-mail address in the note as well.
If you want the knife back rather than a current stock replacement, wether they can fix it or not, you need to add a note and they will contact you. Put your phone # and e-mail address in the note as well.
I dig half stops!!
"GOTTA DO WHATCHA GOTTA DO, SO THAT YOU GET TO DO, WHATCHA WANNA DO"
My Grandad.
God rest his soul.
Brian
"GOTTA DO WHATCHA GOTTA DO, SO THAT YOU GET TO DO, WHATCHA WANNA DO"
My Grandad.
God rest his soul.
Brian
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Bill-in-Texas
- Posts: 221
- Joined: Thu Oct 27, 2011 1:30 pm
Re: Case Warranty Valid for Broken Spring?
Cutty, that's good advice!... Using their form, I did just that when I mailed the knife out this morning.Cutty wrote:Bill
If you want the knife back rather than a current stock replacement, wether they can fix it or not, you need to add a note and they will contact you. Put your phone # and e-mail address in the note as well.
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Bill-in-Texas
- Posts: 221
- Joined: Thu Oct 27, 2011 1:30 pm
Re: Case Warranty Valid for Broken Spring?
-As Knifeaholic has surmised, probably...
-a worn tang

Another view

What would be my best option for the repair? Blade replacement?
-I imagine finding a correct-stamped blade would be improbable...
Tang stamp

-a worn tang

Another view

What would be my best option for the repair? Blade replacement?
-I imagine finding a correct-stamped blade would be improbable...
Tang stamp

- Elvis
- Posts: 2185
- Joined: Tue Dec 22, 2009 2:22 pm
- Location: Cincinnati, Ohio USA
Re: Case Warranty Valid for Broken Spring?
Yes, backsprings are covered under the warranty. If tooling has changed on that model since yours was made, the factory will not have the old parts and will offer you a new knife like Knifeaholic said. If that's the case and you don't want the knife replaced, I may have the correct backspring.