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No email for sales of store items
Posted: Fri Sep 27, 2024 5:32 pm
by robcelani
I'm not getting confirmation emails for store sales. I think my last 3-4 sales I have not received an email from aapk. Up until then I'd regularly received email confirmations.
Re: No email for sales of store items
Posted: Fri Sep 27, 2024 5:42 pm
by philco
Have you checked your spam folder?
Re: No email for sales of store items
Posted: Fri Sep 27, 2024 7:02 pm
by bestgear
robcelani wrote: ↑Fri Sep 27, 2024 5:32 pm
I'm not getting confirmation emails for store sales. I think my last 3-4 sales I have not received an email from aapk. Up until then I'd regularly received email confirmations.
I sent you an email by completing your Contact Me form, was it received?
Re: No email for sales of store items
Posted: Fri Sep 27, 2024 7:09 pm
by Bryan
hotmail.com is blocking all outgoing emails from our server's ip address. We have a new ip from moving to a new server. Trying to get things straightened out with them now
. In the meantime, I will be forwarding all bounced emails from a gmail account.
Re: No email for sales of store items
Posted: Fri Sep 27, 2024 7:32 pm
by robcelani
Thanks Bryan, I appreciate the follow up.
No messages in spam folder and I did not receive the contact form email either.
Re: No email for sales of store items
Posted: Sat Sep 28, 2024 3:44 am
by robcelani
I changed my email address to another gmail account I have. Hopefully that fixes the problem.