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Alert for New Orders is not clearing
Posted: Fri Nov 03, 2023 10:27 pm
by robcelani
My alert for new orders is not clearing after I add the tracking # to the order. In the past it would always clear after I added the tracking # to an order. Now everytime I log in the New Order Alert is showing even when I don't have an order. Is there a way for me to manually clear it?
Re: Alert for New Orders is not clearing
Posted: Sat Nov 04, 2023 7:08 pm
by Bryan
Hi Rob,
They should be back to clearing per usual when you add tracking as of 11-04-23 2:00 PM CST.
Re: Alert for New Orders is not clearing
Posted: Tue Nov 07, 2023 12:09 am
by robcelani
Bryan wrote: ↑Sat Nov 04, 2023 7:08 pm
Hi Rob,
They should be back to clearing per usual when you add tracking as of 11-04-23 2:00 PM CST.
Awesome, thank you Bryan!
Re: Alert for New Orders is not clearing
Posted: Mon Dec 23, 2024 10:21 pm
by robcelani
robcelani wrote: ↑Fri Nov 03, 2023 10:27 pm
My alert for new orders is not clearing after I add the tracking # to the order. In the past it would always clear after I added the tracking # to an order. Now everytime I log in the New Order Alert is showing even when I don't have an order. Is there a way for me to manually clear it?
Same problem happening again today. My new order notice didn't clear after I entered the tracking #.
Re: Alert for New Orders is not clearing
Posted: Fri Dec 27, 2024 4:03 pm
by Bryan
Hi Rob,
This should be corrected. Please let me know if you still have issues.
Thanks,
Bryan
Re: Alert for New Orders is not clearing
Posted: Thu Jan 02, 2025 11:11 pm
by robcelani
Bryan wrote: ↑Fri Dec 27, 2024 4:03 pm
Hi Rob,
This should be corrected. Please let me know if you still have issues.
Thanks,
Bryan
It’s good now, ty sir!