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Accepted offer, but full price shows up on customers end
Posted: Mon Oct 11, 2021 8:20 pm
by rflem59801
I accepted two offers from one customer. The first worked, but the second one still showed full price on his end. I cancelled it and he made the offer again with the same problem. I finally changed the price to his offer price so he could purchase it today. Has anyone else had a problem with the offers not going through?
Re: Accepted offer, but full price shows up on customers end
Posted: Mon Oct 11, 2021 10:05 pm
by Bryan
I've been making a lot of small adjustments on the store platform the past couple weeks & was briefly tinkering with the offers program today. I'm guessing it was bad timing if the offer or attempted purchase was made at the same time I was updating. I'll do some testing to be sure that's the case & fix any problems if not. Please let me know if this happens again.
If anyone else has experienced it, please alert me here as well
Re: Accepted offer, but full price shows up on customers end
Posted: Mon Oct 18, 2021 6:13 pm
by rflem59801
Thanks! I'll let you know if it happens again.