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Where on the sellers dashboard can I find messages from customers?
Posted: Fri Jul 16, 2021 12:18 am
by Sharpnshinyknives
I have my store set to send all messages to my email address so I haven’t needed this function that much in the past. But my email is getting so crammed with old emails I need to delete messages. Is there a way to see the messages that customers send to me while viewing an item?
I’ve looked everywhere and I can’t find a place to access them. Any help is appreciated. Thanks.
Re: Where on the sellers dashboard can I find messages from customers?
Posted: Fri Jul 16, 2021 11:06 am
by Bryan
Hi Mark,
AAPK doesn't capture the messages customers send through the store's contact form. They go to email only & there is no other way to access them at the present time.
Re: Where on the sellers dashboard can I find messages from customers?
Posted: Fri Jul 16, 2021 4:55 pm
by Sharpnshinyknives
Thanks Bryan, I know I’m not the most tech savvy person in the world so this is reassuring for why I couldn’t find it. It would be a helpful to have access on the sellers dashboard to these messages. Sometimes my wife needs to see a message for instructions sent this way and she has no access unless I forward that message to her. It does get harder to keep track of these messages after you have been selling for a good while. It would be a welcome upgrade whenever it happens. Thanks again.