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General GEC customer service number?

Posted: Sat Oct 18, 2014 5:42 pm
by rschuch
Is there a general number you can call or email address or even a physical address out there to contact GEC?

I've heard good things about their customer service and repairing knives quickly, but I can't seem to find any contact information. I've been trying to either trade or sell two knives because of their difficult pull and now have a THIRD one I bought because of the seller's misinformation about the pull. All the knives have fantastic finish and are solid as a rock, but I struggle to open all three of them and I'm thinking rather than push my troubles off on someone else, let GEC fix the dang things.

Any info where I can get started would be great. Thanks.

Re: General GEC customer service number?

Posted: Sat Oct 18, 2014 6:56 pm
by jerryd6818
It's all on their web site.

http://greateasterncutlery.net/blog/about/contacts/

Contacts

William L. Howard – President

Christine Tucker – Inside Sales
[email protected]
Phone: 814-827-3411 Fax: 814-827-3529

Great Eastern Cutlery
701 East Spring Street
Unit 10 Building 2
Titusville , Pennsylvania 16354
Phone: 814-827-3411
Fax: 814-827-3529
E-Mail: [email protected]

Re: General GEC customer service number?

Posted: Sat Oct 18, 2014 7:53 pm
by rschuch
Thanks so much! Must have missed it there.