More Accolades For Kershaw Customer Service
Posted: Mon Mar 24, 2014 8:28 pm
I had an opportunity to pick up a Kershaw Chive from Scott (TripleF) that had been made in 2003 (June I think), carried and used quite a bit and had several issues. I sent it to Kershaw for repair (see repair order below) and got it back today (three weeks later). WOWSER!!
They repaired each and everyone of that eleven year old knife's listed issues and even one I hadn't listed. The late lockup was fixed by installing a NEW BLADE, which normally costs $10, all at no cost to me outside the shipping to them.
Thanks Kershaw. You guys are the best!
They repaired each and everyone of that eleven year old knife's listed issues and even one I hadn't listed. The late lockup was fixed by installing a NEW BLADE, which normally costs $10, all at no cost to me outside the shipping to them.
Thanks Kershaw. You guys are the best!