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Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 12:02 am
by singin46
Well today I got my GEC #23 Pioneer back from the company after being rehandled in Calico Bone. The bloody buffalo horn that originally came on this 23 was beautiful but unfortunately had begun to pull away from the liners and it was causing some pretty ugly results to the knife overall. It was causing the liners to bend and a real mess was developing. I spoke with Chris via email, right after the holidays and she said to send it back to them, to see what they could do. Bill looked at the knife and felt that if they put horn back on the knife, it might be the same issues in years to come so they gave me a choice of a couple of bones. I went with Calico because I liked it on my Northwoods Burnside Jack. Very pleased with the results when it came in the mail today. Thank you Bill Howard and Chris for all you did to make this right,,, GEC!

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 12:12 am
by big monk
GEC = #1 Customer Service !!!!!!___________Congrats,Perry,that one is ""Lookin' Good"" ::tu:: ::tu::

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 12:14 am
by singin46
Thanks MONK! ::handshake:: Very happy with it. ::nod::

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 12:19 am
by Tennessee Dave
Thanks for sharing this with all of us.

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 1:12 am
by singin46
You bet Dave!

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 1:12 am
by carvin don
Just something about "a gal in calico" :mrgreen: ... very nice, Perry.

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 1:13 am
by gino
It turned out great Perry! Very cool

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 1:27 am
by orvet
I am glad to hear they took good care of you Perry! ::tu::

I like the orginal horn coloration, but that calico bone is pretty and shouldn't warp!

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 1:59 am
by Wood-Guy
Wow! That's a shame about the buffalo horn, sure looked nice... Glad to hear it turned out on a positive note, can't go wrong with the calico bone either. ::tu:: congrats perry. ::nod::

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 2:03 am
by IMBand
Looks really good Perry, and glad to hear that GEC took care of you. ::tu:: ::tu::

IM
:)

Re: Thx Chris and Bill for making it right!

Posted: Tue Feb 11, 2014 2:05 am
by singin46
Thank you Don, Gino, Dale,Trevor and Ryan. ::handshake:: The horn looked great, obviously part of the reason I bought it from Jim back then. But the Calico bone will work just fine versus a destroyed knife.

Re: Thx Chris and Bill for making it right!

Posted: Wed Feb 12, 2014 8:59 pm
by Capt. Farrel
Too bad, that horn looked awesome. On the other hand you´ve experienced the great customer service of GEC. ::tu::

Re: Thx Chris and Bill for making it right!

Posted: Thu Feb 13, 2014 1:59 am
by singin46
Thank you Frank, got a conformation from Chris at GEC today, letting me know that my 2007 #23 Pioneer is now a 1 of 1 mainly because they didn't start using Calico bone till 2012. She said to her knowledge there has not been any Calico bone used on any #23s at all. So I went from 1 of 250 to 1 of 1, PERFECT! And I have all the documents to back it up. ::ds::

Re: Thx Chris and Bill for making it right!

Posted: Thu Feb 13, 2014 2:01 am
by Wood-Guy
Nice perry! Congrats! Chance of a lifetime. ::tu:: that's pretty sweet! ::nod::

Re: Thx Chris and Bill for making it right!

Posted: Thu Feb 13, 2014 2:06 am
by singin46
Thank you Ryan! ::handshake::

Re: Thx Chris and Bill for making it right!

Posted: Thu Feb 13, 2014 6:18 am
by junebug
THATS AWESOME,PERRY!
REALLY GOOD TO HEAR HOW YOU WERE TREATED! ::tu::

GREAT KNIFE ALSO 8)

Re: Thx Chris and Bill for making it right!

Posted: Thu Feb 13, 2014 6:20 am
by singin46
Thank you Josh! ::handshake::