A company with excellent service.
Posted: Tue Aug 01, 2006 4:39 am
Hi All;
Picked up a few this weekend including some really nice cutco kitchen knives. There was two #22 1-#23 and 1-#24, I found while looking them up that there was another number in use also with the digits 10 in front of the aforementioned numbers. I could find no info anywhere as to the difference in age. Below is a copy of my letter to cutco and their response. It shows the dates sent and received.
I posted this because I believe good service should be heralded by all of us. They will certainly get some of my business in the future.
W.B.
Mailed 7-30-2006
Subject:cutco numbering system
Hello;
A question if you please. what year did you switch from four or two digit numbers to two or four digit numbers.
Ie. 23 to 1023 or 1023 to 23. I have worded this as I have because I do not know which system was first. Not being a totally stupid person I would assume the two digit system was first but, I don’t know for sure. And I have no idea of the year of transition.
Thank You for your assistance,
William B. Cox
Received 7-31-2006
Answer to query: cutco numbering system
Dear Mr. Cox,
Thank you for taking the time to contact us.
The two digit numbers were first and they were manufactured between
1952-1960. The four digits numbers that you were asking about were
manufactured between 1960-1972.
I hope this information is helpful to you. If we can assist you
further, please do not hesitate to contact us again or call
1-800-633-8323.
Thank you for selecting CUTCO. We look forward to the opportunity to
serve you again soon.
Have a great day!
Sincerely,
Lynda Edwards
Online Support Representative
CUTCO
The World's Finest Cutlery
Vector Marketing Corporation
322 Houghton Ave
Olean, NY 14760
1-888-288-5379
8 a.m. - 10 p.m. - Monday-Friday
http://www.cutco.com
Picked up a few this weekend including some really nice cutco kitchen knives. There was two #22 1-#23 and 1-#24, I found while looking them up that there was another number in use also with the digits 10 in front of the aforementioned numbers. I could find no info anywhere as to the difference in age. Below is a copy of my letter to cutco and their response. It shows the dates sent and received.
I posted this because I believe good service should be heralded by all of us. They will certainly get some of my business in the future.
W.B.
Mailed 7-30-2006
Subject:cutco numbering system
Hello;
A question if you please. what year did you switch from four or two digit numbers to two or four digit numbers.
Ie. 23 to 1023 or 1023 to 23. I have worded this as I have because I do not know which system was first. Not being a totally stupid person I would assume the two digit system was first but, I don’t know for sure. And I have no idea of the year of transition.
Thank You for your assistance,
William B. Cox
Received 7-31-2006
Answer to query: cutco numbering system
Dear Mr. Cox,
Thank you for taking the time to contact us.
The two digit numbers were first and they were manufactured between
1952-1960. The four digits numbers that you were asking about were
manufactured between 1960-1972.
I hope this information is helpful to you. If we can assist you
further, please do not hesitate to contact us again or call
1-800-633-8323.
Thank you for selecting CUTCO. We look forward to the opportunity to
serve you again soon.
Have a great day!
Sincerely,
Lynda Edwards
Online Support Representative
CUTCO
The World's Finest Cutlery
Vector Marketing Corporation
322 Houghton Ave
Olean, NY 14760
1-888-288-5379
8 a.m. - 10 p.m. - Monday-Friday
http://www.cutco.com