When I use the "contact seller" option in one of the AAPK stores, by what method does that message go through? I just used this option and it does not show up in my private message outbox or in my sent email? How do I know that my message actually went through? When I receive an answer, will come as a private message?
Thanks
Dan
contacting AAPK stores
- RalphAlsip
- Posts: 2320
- Joined: Sun Feb 02, 2014 9:01 pm
- Location: Southern Illinois
Re: contacting AAPK stores
This is an explanation of what I have observed when I have contacted a seller. This might not be exactly what goes on behind the scenes.
1. Click on button to Contact Seller, type message, click Submit
2. AAPK sends an email message to the email address that the Seller used as the contact email for their store
3. Seller receives email which, in addition to the message, contains your email address (i.e., the contacter's email address)
4. Seller responds (hopefully) to your email address
5. Additional exchanges between Seller and Contacter occur directly in email outside of AAPK boundaries.
I don't know of a way to confirm message was sent, or message was received.
I believe it is mandatory for Store owners to be members of AAPK. If a store owner is a member of AAPK you can go to the "About Us" link for the Store where you can see the store owner's AAPK User Name. From there you can opt to send a message via the PM capabilities of AAPK where you would be able to track Sent and Read just like you can for any PM.
1. Click on button to Contact Seller, type message, click Submit
2. AAPK sends an email message to the email address that the Seller used as the contact email for their store
3. Seller receives email which, in addition to the message, contains your email address (i.e., the contacter's email address)
4. Seller responds (hopefully) to your email address
5. Additional exchanges between Seller and Contacter occur directly in email outside of AAPK boundaries.
I don't know of a way to confirm message was sent, or message was received.
I believe it is mandatory for Store owners to be members of AAPK. If a store owner is a member of AAPK you can go to the "About Us" link for the Store where you can see the store owner's AAPK User Name. From there you can opt to send a message via the PM capabilities of AAPK where you would be able to track Sent and Read just like you can for any PM.
- XX Case XX
- Posts: 3574
- Joined: Sat Oct 31, 2015 7:24 pm
- Location: California
Re: contacting AAPK stores
Dan:
Anytime I contact a seller here using the "Contact Us" icon, I always receive a reply on my regular e-mail. The reply never comes back as a PM.
_________
Mike
Anytime I contact a seller here using the "Contact Us" icon, I always receive a reply on my regular e-mail. The reply never comes back as a PM.
_________
Mike
"If there are no Dogs in Heaven, then when I die, I want to go where they went". Will Rogers
I work hard so my Dog can have a better life...
I work hard so my Dog can have a better life...
Re: contacting AAPK stores
Everyone is 100% correct...comes in your regular email you have provided to Bryan
when you opened the store up....comes from AAPK to you as: message from your knife store
then its back and forth on both on seller store email/buyer personal email just like yackin with one of your buddies
been the same way in the almost 12 years I had my store, do not recall any problems with it either
Stag
http://www.allaboutpocketknives.com/clearcreekknives
when you opened the store up....comes from AAPK to you as: message from your knife store
then its back and forth on both on seller store email/buyer personal email just like yackin with one of your buddies
been the same way in the almost 12 years I had my store, do not recall any problems with it either
Stag
http://www.allaboutpocketknives.com/clearcreekknives
Re: contacting AAPK stores
Yep, exactly as happened, got the email from the seller on my regular email.
Thanks everyone for the responses.
Dan
Thanks everyone for the responses.
Dan
Dan