I sent back my two 73's for repair, the older one with carved pumpkin bone, had very slight side to side play and a small gap between the backspring and the liner spring.
The other was my Buffalo horn Northfield, it had a goodly amount of side to side play, so I sent it back for repair as well.
I'm pleased to say that I received them the other day, and GEC did and amazing repair on them, they are perfect again and are ready to get back in the line of duty.
Thanks GEC for standing behind such a great product.
Kudos to GEC.
Re: Kudos to GEC.
Great post johnny.
The company has grown by leaps and bounds since they fired up, and that's just one of the reasons.
The company has grown by leaps and bounds since they fired up, and that's just one of the reasons.
http://www.musicmadeknives.com
Rodger, (Rodger-50/2050), Bill (El Lobo), Johnny Fain (jonet143), Johnny Samples (Johnnyrotten),
Bill Price (CCBill)
Please feel free to contact any mod or admin with concerns.
Rodger, (Rodger-50/2050), Bill (El Lobo), Johnny Fain (jonet143), Johnny Samples (Johnnyrotten),
Bill Price (CCBill)
Please feel free to contact any mod or admin with concerns.
Re: Kudos to GEC.
Thanks for sharin' Johnnie !!!!!!! Every time I read somthin' like this________I am committed more to my GEC, collecting,and enjoyment, of some of the finest knives made_____________Monk
I'm not young enough,____to know everything !!!!!!!!!!!!
MONK****
MONK****
Re: Kudos to GEC.
I am pleased to report the exact same experience - I just got my 54 Whittler back today.
Sent it off to GEC because of some blade play in two of the blades - I got it back in 9 days - tight as a drum.
They shipped it back to me FedEx too!
That's the kind of customer service that builds loyalty.
Gotta love it …
Sent it off to GEC because of some blade play in two of the blades - I got it back in 9 days - tight as a drum.
They shipped it back to me FedEx too!
That's the kind of customer service that builds loyalty.
Gotta love it …
"Any man who can drive safely while kissing a pretty girl is simply not giving the kiss the attention it deserves."
~ Albert Einstein
~ Albert Einstein
Re: Kudos to GEC.
Glad you all got everything worked out !!!!! Sounds like customer service is doing good !!!
I'm not young enough,____to know everything !!!!!!!!!!!!
MONK****
MONK****