Please Note: The AAPK store program is currently unavailable to new participants as we work on an upgrade cycle.

AAPK Stores Documentation

Introduction

Setup instructions

Administration Guide
    -adding and editing categories and products
    -editing or removing items
    -re-listing items
    -Editing personal knife store information
    -Creating or editing "shipping rates and policy" page
    -Checking your account balance

Demonstrations
    -Check out process

Frequently Asked Questions
    -How much will it cost?
    -What will my store look like?
    -How will customers find my website?
    -How do I remove a category from my website?

Introduction

This documentation is a starting point for those new to the AAPK Webstores. It is a work in progress and is being constructed to help you set up and run an AAPK member owned store. In the following sections, I have started to put together screenshot illustrations along with directions and demonstrations on how to set up and administrate the stores. I have also set up a sample store to aid in this process. (www.allaboutpocketknives.com/samplestore). I will allude to this store several times throughout the following pages. It is also available for you to try out and experiment with before you decide to open your own store. Check here for more details about that.

Please Note: The AAPK store program is currently unavailable to new participants as we work on an upgrade cycle.

Setup Instructions

If you have any questions or comments at any point in this process, feel free to email or call me.

Bryan Sanders
Email: bryan@allaboutpocketknives.com
Phone: 217.821.8815

Step 1

Visit our set up page (http://www.allaboutpocketknives.com/knife_store/admin/set_up.php) and enter the necessary information. You will be asked for the following data:

  • Name and address - Please provide the store owner's name and address

  • Email Address - The email address that you provide will be used for the following purposes:
    • Notification of sales
    • Customer inquiries about your products
    • If you choose to accept PayPal, this email address is where PayPal payment will be sent

  • Username and password - The information you enter here will be required to access the administration area.

  • Store Name - You will need to decide on a store name that you would like for us to display on the top left corner of every page on your store.

  • About Us text box - The information that you type into this box will be displayed to your customers when they click the "about Us" link that we will put on the top right of your website.

  • URL - This is where you will enter your desired web address. We offer two options. You can attach your desired store name to the end of the allaboutpocketknives.com website by filling out the text box with your desired text. If your store name is Joe's Knives for instance, you can put " joesknives" into this text box and your web address will be... www.allaboutpocketknives.com/joesknives ... If you want your own web address you can contact me and we can set that up for less than $10.00 / year.

Step 2

Send Bryan Sanders an email at bryan@allaboutpocketknives.com and let me know that you have completed the set up form.

 

Step 3

Wait a couple days for us to build your store. When we are finished, we will send you an email that will contain a link to your store along with a link to the administration area. You can then start adding categories and populating your store with items. Consult the administration guide below for detailed instructions on how to administrate your store.

 

Step 4

Once you have some items up for sale, and you are ready to go live, you will need to send another email to bryan@allaboutpocketknives.com to let me know you are ready. Upon receipt of this, I will put a link to your store on AAPK and you will be ready to go.

 

Administration Guide

This is the beginning of how to understand the AAPK Webstores administration. After you have logged into the Personal Store Manager admin page, you will see links for each administrating task. Below is a screenshot of the administration page...

I will go through each of these links below. Click on one of the links to go straight to the area that you are looking for...

Click here for an explanatin of the Product / Category Manager link

Click here for an explanatin of the Edit or remove an item link

Click here for an explanatin of the Re-list an item link

Click here for an explanatin of the Edit your personal knife store information link

Click here for an explanatin of the Create / edit a "shipping rates and policies" page link

Click here for an explanatin of the Check your account balance link

 

Product / Category Manager

On the Personal Store Manager admin page, the Product / Category Manager link will bring you to a section where you can input your products and categories.

The first thing you will need to do before you can populate your store with items is create one or more categories where your product will be classified. Some examples of categories might include: Case, Remington, Benchmade, etc...

The categories that you create will show up on the left side of your website. Click here to see these on the sample store. Each of your products must be classified into one of your categories. When your customer clicks the link, all of the products classified under that category will show up to the potential buyer.

I will go over how to manage the categories and how to manage product listings in the next two sections...

Category management:

Adding your first category is very simple. The first time you visit the "Product / Category Manager" page, it will look like this...

You will need to write in a category that you plan to have on your store. For an example, we'll enter Case as our first category...

When you submit the information, the new category appears on the page along with links and buttons to do more things with that category...

Before we get into explaining the new links and buttons, let's add another category. I'll add Remington...

Submit the information and the page reloads to look like this...

You will notice that each category has its own row. At this point, you will be able to proceed with populating your store, or performing other maintenance tasks associated with your new categories. I'll show you how to add and edit listings in the next section, so for now we will ignore the first two columns that contain the "Add a listing" link and "Edit listing" link.

If you want to rename a category... Say you want "Case Knives" instead of "Case", you simply type in Case Knives into the text box labeled "Rename category:" and then click the "Rename" button.

Removing a category

If you want to remove a category, you can do so by first clicking on the Product / Category Manager link located on the Personal Store Manager admin page. You will then need to click the "Remove Category" button to delete the category. The system will only allow you to do this if you do not have products for sale under the selected category. If you do have items for sale under that category, you will need to delete each of the listings, or move them before you can remove the category from existance. If you do not know how to delete or move a listing, click here for instructions.

I'd like to point out that you can remove or edit your categories at any time by re-visiting this page.

 

Product management:

Adding a product

Once you have added at least one category, you are ready to add listings to your store. If do not yet have any categories, or you are unsure how to add them, please see our section dedicated to category management.

Below is a screenshot of the Product / Category Manager page that is accessible through "Product / Category Manager" link on the administration home page. For this example, I have already listed two categories: (Case and Remington).

To add a product, you will need to decide which category you want the item to be in. For this example, we will add an item to the "Case" category... For this example, I'm going to list a Case peanut pattern knife for sale. To add this knife to the Case category, I will click on the "Add a listing" link to the immediate right of the case row as shown below...

This action will take me through a series of pages that will ask for information about my knife. After you complete these pages, the listing will appear in your store classified under the Case Category

Editing a product

Once you get some listings in your store, you may need to edit them. There are two ways to do this. First you will need to log into the Personal Store Manager administration page. Next, you will need to click on the "Product / Category Manager" link. This will bring you to the page shown below... For this example, I have added two categories (Case and Remington) and I have added a few listings under each category.

For this example, I will edit a listing categorized under the Case category. This can be done by clicking the "Edit listing" link to the right of the Case category as shown below.

This link will bring you to your website in the edit mode. For detailed instruction on how to use the edit mode, please see our "Edit Mode" category.

Edit or Remove an item

On the Personal Store Manager admin page, the Edit or Remove an item link will bring you directly to your store in edit mode where you can browse your listings for the item you need to edit or remove. Once you find the listing, there will be links where you can edit the listing or remove it. The Edit mode feature is explained below.

Edit Mode Explained

The edit mode feature is a very efficient way to administrate your product listings. It is automatically turned on when you log into the administration area and click the "Edit or remove an item" link. It will also be turned on any time you complete a listing or select any edit option.

When you are in edit mode, your store will look and function in the same manner as before, but there will be several new links that are available to you for editing your listings. The diagram below is a screen shot of the sample store in edit mode. You will notice that I have circled and designated a letter to each edit option. In this section of the document, I will use this illustration to explain how to perform maintenance tasks when in edit mode.

  • A - the "Go to administration home page" link - Click this link to go to the Personal Store Administration page where you can manage any aspect of your store.

  • B - If you click this link, you will be redirected to your store as it will appear to your customers. There will no longer be links available for editing your site.

  • C - the "Add an item" link - You can click this link at any time to add a new product listing to your store.

  • D - the "Edit the above categories" link - You can click this link at any time to add a new category, remove an existing category, or edit a category name.

  • E - the "Move to new category option" - This option is for moving the corresponding listing to a new category. You will be able to select any of your existing categories from a drop down menu to move your listing. Simply choose the category and click the "move" button. The item will transfer immediately.

  • F - the "Edit this listing" link- Think will take you to a new page where you will be able to edit anything about your listing that you want to change. When you finish editing your listing, you will be re-routed back to your store in the edit mode. For more information about the edit process, please see our section on Editing product listings

  • G - the "Remove this listing" link - This link will remove the corresponding item from your store.

Re-list an item

On the Personal Store Manager admin page, the Re-list an item link is very similar to the Edit or remove an item link. It will bring you to your site in the edit mode, but unlike the regular edit mode, it will only show the items that are showing no inventory. Below each listing, there will be an option to change the number of items in inventory. You simply need to put in the correct number of items you want to add to inventory and hit the "Add Now" button. See illustration below...

Edit your personal knife store information

On the Personal Store Manager admin page, the Edit your personal store information link will take you to a page where you can edit your personal information relating to your store. You will be able to edit the following information:

  • Name and address - Store owner's name and address

  • Email Address - This email address will be used for the following purposes:
    • Notification of sales
    • Customer inquiries about your products
    • If you choose to accept PayPal, this email address is where PayPal payment will be sent

  • Store Name - This is the name that appears on the top left of every page on your store. Store name changes generally take 1 to 2 days before they take affect.

  • About Us text box - Editing the information here will change what will be displayed to your customers when they click the "about Us" link that we will put on the top right of your website.

  • URL - You can change your knife store's url by changing what is in the text box to the url that you want it changed to. If your store's current url is www.allaboutpocketknives.com/joesknives and you want it to be www.allaboutpocketknives.com/jimsknives, you can change what is in the box to jimsknives and your web address will be changed to... www.allaboutpocketknives.com/jimsknives ... If you want your own web address ie. www.jimsknives.com, you can contact me (bryan@allaboutpocketknives.com) and we can set that up for $40 / year. If you already have your own address and you want to change it, you will need to contact me and we can do that for a charge of $20.

Create / edit a "shipping rates and policies" page

On the Personal Store Manager admin page, the Create / edit a "shipping rates and policies" page link will bring you to a page that will allow you to set a default shipping discount and also enable you to create a page that displays your shipping rates and policies. (see illustration below to see what this page will look like).

The default shipping discount options give you the opportunity to allow shipping discounts when a customer buys multiple items from you. You will have the option to change these settings for each item you list.

If you want to display verbiage on your website about your shipping and handling terms and policies, you can do so by selecting yes where it asks if you want a link on your front page that displays your shipping terms. Next, type in your terms and policies and click the submit button. These changes will automatically add a link on the lower right hand side of your website that says "Shipping Information". When clicked, your terms will be displayed in a new pop up window. If you scroll down, you will see a screenshot of what the link looks like, and also a screenshot of what the page will look like when the link is clicked...

 

Lower right hand side of the sample store with the "Shipping Information" link...

Below is a screenshot of the pop up window that will appear when the link is clicked. This window will display whatever you have typed into the text box...

 

Checking your account balance

On the Personal Store Manager admin page, the Check account balance link brings you to a page where AAPK keeps track of the items you sold and how much you owe for each sale. Payment is due on the seventh day of the month, but we do not require that you pay until your balance reaches $10 or more. When you do incur $10 or more in fees we will send you an invoice on the first day of the month, so you don't need to worry about keeping track of when you will need to pay AAPK.

Demonstrations

Check out process

The webstore checkout process allows store owners to accept paypal, money orders, and / or personal checks. You will have the option to select your payment methods when you add store listings.

The checkout process begins when the customer adds an item to their cart. When this happens, they will be taken to a page where they can view the item(s) they have selected to buy. Below is a screenshot of the first page of the checkout process from the Sample Store. For this demonstration, I have selected to buy a case Canoe.

At this point, your customers will be presented with several options regarding payment methods etc... If you chose to offer optional insurance when you listed your item, your customers will have the option to add the insurance. Second, if you selected to collect sales tax from in state sales, your customer will have the ability to select the checkbox and sales tax will be added automatically. Finally, your customers will need to select their desired method of payment. The only options that will be available for selection are those that you have agreed to accept.

If your customer wants to continue shopping, they can do so by clicking the "Continue Shopping" link. If they want to empty their cart, or update it, they can do that too. When they are ready for checkout, They will need to select the "Checkout button"

This action will bring them to the next page where their shipping and billing information will be collected. Below is a screenshot of that page from the sample store.

If their billing address is the same as their shipping address, they will only need to fill out their shipping address information. When they click the check box stating that their billing information is the same as their shipping information, the rest of the form will be filled in automatically.

Upon completion, the buyer will need to submit the data. This action will take them to the final checkout page where the customer will only need to confirm that the data for their order is correct. If the data is not correct, there will be links where they can go back and change the necessary information. If everything is correct, they can complete the order by clicking the "Submit This Order" button. See illustration below... For this illustration, we have selected to pay via money order.

When the customer submits the order, an email will automatically be sent to you and to the buyer to confirm that a purchase has taken place. Your email will look like this...

The Buyer's email will look like this...

The buyer will then be immediately directed to an invoice page. If they chose to pay via money order or personal check, the invoice page will contain your shipping address where the customer can send payment. That page will look like this...

If the customer chose PayPal as their payment method, the invoice will look like the following...

At this point, your customer will have the option to pay you immediately with paypal by clicking the PayPal checkout button. Your paypal email address will also be displayed if they want to go directly to their account to pay you.

Frequently Asked Questions

How much will it cost?
Our main objective in creating this service is to offer our fellow knife enthusiasts the most affordable option available for buying and selling knives online. We want you to be successful with this venture as well, so we have developed a commission based fee structure. All About Pocket Knives charges 2% on all knives sold from your personal store. No listing fees! (You will be billed monthly, and only when your balance is equal to or greater than $10).

We are confident that you will find our fees much less expensive than eBay and other competitors. You have nothing to lose. If you do not have success selling knives, you are out nothing. The store is free to set up, and you pay nothing until you sell something.

What will my store look like?

Your store will have our standard colors and layout unless you upgrade to our customized store set-up services.

We offer everyone a unique customized look for an additional cost of $25.00. If you would like a customized look, be sure to include that with your email to us. We will ask for some colors that you like and will create a store layout accordingly. You can view some of our existing stores here.

How will customers find my website?
We will do our part to promote your store. We will put several links on the All About Pocket Knives website to your site. As part of All About Pocket Knives, your ads will also show up on numerous search engine queries. You can easily promote your site as well. With your own domain name, you can advertise at knife shows, trade publications, anywhere you want!