More likely a little less off the kick or a little more off the edge would be the solution. The backspring and liners are stamped at the exact intended shape - the blade and bolsters are where most hand tuning happens during assembly. Thus any backspring problem would be evident in every knife off the assembly line.
It depends on how far you have to push the blade down from a closed position to get it to touch the backspring as to whether this is an ongoing problem or just a one-time forced issue. I have seen some recent discussion elsewhere about the hard snap causing this in some patterns. The factory fix is more than likely a round of moving the edge up a tad by sharpening.

As per the rest of the thread: As I have learned from my two kids, there are always two stories on every issue. Not that one is trying to mislead at all, just people see things differently depending on their pre-conceived notions. I would be surprised if GEC views this scenario exactly the same, but they obviously do realize that the customer has to be happy. The factory cannot refund money on a knife sold thru a distributor because a) they do not know what the customer paid for the knife, and b) they cannot be expected to refund $75 for a knife they were paid $60 wholesale for. Thus, what probably should have happened is that the factory asked the customer to contact the distributor and get a replacement for the knife - with the assurance from the factory to credit the defective knife on the next distributor order. But even this scenario leaves both the customer and the distributor (twice) eating shipping charges on a knife that has been happily in a collection for two years. But as devil's advocate I am sure the factory sees a lot of knives coming back that should be disqualified from the factory warranty; for a multitude of reasons.

So, if the factory and customer are both happy with the solution, it seems like a win-win.

_________________
Mike Latham
CollectorKnives.Net

Of all the GEC's that I own I have only had an issue with one, the 33 Conductor. I sent it back for bad blade rub and weak close on the small blade and in a few weeks it was sent back to me perfect. I was happy with the service that I recieved.

_________________
Gino
AAPK MODERATOR

Yes, difantly a wiw, win deal, i would difantly buy more now.

the white owl came in today, very nice, ill try to get a pic up if i can over the weekend, autumn gold bone, gonna see how it carries, id like to see the northfileds without the bail, but it dosnt seem very noticable so far just carrying around the house, shaving sharp right out of the box.

well..I am new to this forum.. I have just started to collect gec knives an i love the company.. but i have head of some of the problems with them but i have to keep reminding myself and so should everyone else if im allowed to say is that this is a very young company... so patients should be used because i do believe that chris is going to do everything that she can do personally to make every customer happy..

that being said... i have two gec knives... my first is the model 25 easy open jack in zebra wood scales with sheeps foot blade or warn cliff? beautiful knife and it is absolutely perfect fit and finish and blade centering...
te second knife is one i just got in the maill just last week and it is the model 73 scout slip joint in the burnt orange jigged bone scales.. beautiful knife....But it does have side to side blade play and i tried the vice trick with putting it in betewwn two magazines for cushoin in the vice... it worked but when i did that i closed the blade and noticed that the blade wasnt centered.. the actual blade is slightly bent... i never touched the blade... i called chris at great eastern and she said that she can get it fixed but would cost approx $25. the only thing that i asked extra was to put a better factory edge on it.. this is the one thing that i would complain about is their edging snd shapening...

Dragged out i know but i really dont know how long it will take them to fix it and send back.. anyone know the answer to that?